Privacy Policy

Last updated: January 1, 2020 (Effective Date)


Thank you for choosing to be part of our community at Patchbanks, doing business as Patchbanks (“Patchbanks”, “we”, “us”, or “our”). This page informs you of our policies regarding the collection, use and disclosure of personal information when you use our services. We will not use or share your information with anyone except as described in this privacy policy.

When you visit our website, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

Our privacy policy applies to all information collected through our services, and/or any related payment services, sales, marketing or events (we refer to them collectively as "Services").

Please read our privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

User Information Collection And Use

While using our Services, we may ask users to provide us with certain identifiable information that can be used to contact or identify them. Personally identifiable information ("Personal Information") may include, but is not limited to:

  • First and last name
  • Email address
  • Website URL
  • Country of origin
  • Log data

We collect and process your Personal Information for our legitimate business interests. This includes:

  • To deliver Services to our users. We may use Personal Information to offer or provide a requested service.
  • To respond to our user's inquiries or offer support for our Services.
  • To send marketing, promotional and/or discount offerings relating to our Services.

We may use Personal Information to send marketing and promotional communications, if this is in accordance with a user's email subscription preference. Users can opt-out of our email subscriptions at any time (see "Privacy Rights" below).

From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary with a choice of whether not to participate and therefore disclose. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of this site.

Notice: Our website may contain accessible areas for submitting commercial information forms relating to employment or label/producer/distributor submissions that are not related to our Services for users.

Cookies Disclosure

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our third-party processors may use cookies on our site (for example, Paypal or a payment processor). However, we have no access to or control over these cookies


We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect a user's Personal Information, transmission of this information to and from our Services is at each user's own risk. Users should only access our Services within a secure environment.

Privacy Rights

In some regions (like the European Economic Area), individuals have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of their Personal Information, (ii) to request rectification or erasure; (iii) to restrict the processing of their Personal Information; and (iv) if applicable, to data portability. In certain circumstances, individuals may also have the right to object to the processing of their Personal Information.

DMCA Notice

Since we respect artist and content owner rights, it is Patchbanks' policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 (“DMCA”). The DMCA applies to U.S. businesses only. For non-US businesses please contact us to file a claim.

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify Patchbanks' copyright agent as set forth in the DMCA. For your complaint to be valid under the DMCA, you must provide the following information in writing:

Electronic or physical signature of the copyrighted work owner (or authorized person);

A description of the copyrighted work, including the URL where this infringing content is available or a copy of it;
Your contact details: email address, telephone and address;
A statement in “good faith belief” that the work is not authorized by the copyright owner;
A statement by you, person who sends the takedown notice, that the information you send in the notice (above information) is accurate and that you are either the copyright owner or you are authorized to act on copyright owner’s behalf.

For more information see Copyright Law – 17 U.S.C 512(c)(3).

Privacy Policy Updates

We may update our privacy policy from time to time. The updated version will be indicated by an updated revised date and the updated version will be effective as soon as it is accessible. If we make material changes to our privacy policy, we may notify users either by prominently posting a notice of such changes or by directly sending users a notification. We encourage all users to review our privacy policy frequently to be informed of how we are protecting their Personal Information.

Contact Us

For questions or concerns about our Privacy Policy, or to request the removal of Personal Information, please contact us.